If you are not completely satisfied, please read the specifics of our return policy below. If an item meets one or more of the following conditions, it may be returned within the corresponding return time frame:
We highly recommended that all things be looked over upon arrival. If there is an issue, customers are strongly advised to inform us as soon as possible. Please keep in mind that if damage occurred after delivery and was not caused by the courier provider, a refund request cannot be submitted.
Customers may simply contact customer service online to request a refund. Nevertheless, customers must contact one of our customer service representatives to confirm their order information and the reason for return. Arrangements need to be made as well, for the order to be returned to us. Please ensure that all things are properly wrapped, and we recommend using a reliable courier service to return any purchases. Our customer care representatives can provide further information.
We endeavor to guarantee that the product(s) you order are delivered as per your specifications. Still, if there is a problem with your order, please contact customer service immediately or within 7 days of getting the products. Please keep in mind that we won’t be able to process a refund request if you do not tell us about the issue within 7 days. Requests for refunds are evaluated by the members of our team, and we reserve the right to give refunds fully at our own choice.
Customers are suggested to provide us with correct and up-to-date account information, such as their name as well as their address. We will not sanction a refund if the wrong consumer information is shared. If your order has not arrived by the expected date, kindly allow a few more days. Order delays may occur due to factors or circumstances beyond our control. Delays might occur as a result of late delivery from suppliers, postal service difficulties, or unusually high numbers of orders.
After placing an order, if you wish to cancel it, please contact our customer service department. Orders are typically sent within 24 hours. If your item has already been sent, cancellations are treated as returns, and the procedures outlined in our returns policy apply. Chargebacks are not accepted under any conditions. If you have any problems with your order, please contact our customer care staff. We reserve the right to suspend or block an account if a chargeback is issued.
If you want to submit a return request or have further inquiries, please contact us. We value client input and utilize it to constantly enhance the quality of our service. Our customer support team is accessible 24 hours a day, and 7 days a week to address any queries you may have.